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[¹è¼Û] °áÁ¦ ÈÄ ¹è¼ÛÁö º¯°æÀÌ °¡´ÉÇѰ¡¿ä? (About a method to change the receiving address)
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[¹è¼Û] °áÁ¦ ÈÄ ¹è¼ÛÁö º¯°æÀÌ °¡´ÉÇѰ¡¿ä?
(About a method to change the receiving address after payment)
 

°í°´´Ô ½º½º·Î ¹è¼ÛÁö ¼öÁ¤ ¹× º¯°æÀÌ ºÒ°¡´ÉÇϹǷΠQ&A °Ô½ÃÆÇ ¶Ç´Â °í°´¼¾ÅÍ·Î ÁÖ¼ÒÁö º¯°æ ¿äûÀ» ÁÖ¼Å¾ß ÇÕ´Ï´Ù. ´Ü, ´çÀÏ ÁÖ¹®ÇÑ °ÇÀÌ ´çÀÏ ¹è¼Û»ç·Î ÀεµµÇ´Â °æ¿ì°¡ ¸¹À¸¹Ç·Î °¡±ÞÀû °áÁ¦´Ü°è¿¡¼­ Á¤È®ÇÏ°Ô ¹è¼ÛÁö¸¦ ÀÔ·ÂÇÏ½Ã¾î ¹è¼ÛÁö ¿À·ù·Î ÀÎÇÑ ºÒÀÌÀÍÀÌ ¾øÀ¸½Ã±æ ¹Ù¶ø´Ï´Ù.

 

 

 

ÁÖ¼Ò º¯°æÀº ¹è¼Û»ç·Î »óǰÀÌ ÀεµµÇ±â Àü ´Ü°è ¹× ±¸¸Å ÀÍÀÏ ¿ÀÀü±îÁö¸¸ °¡´ÉÇÕ´Ï´Ù.
(Àϰý¹è¼Û Á¦Ç°ÀÇ °æ¿ì¸¦ Á¦¿ÜÇÏ°í Æò±Õ 24½Ã°£ ³» ¹è¼ÛÀÌ ½ÃÀ۵ǿÀ´Ï ¹è¼ÛÁö Á¤º¸ ÀÔ·Â ½Ã ½ÅÁßÇØ Áֽñ⸦ ´Ù½Ã Çѹø ºÎŹ µå¸³´Ï´Ù.)

 

 

 

You cannot change the address yourself, so please contact us on the Q&A board or the customer center and request an address change. However, please keep in mind that items can be shipped out on the day it is purchased. So please make sure to submit the correct address when purchasing.

 

 

 

Please also keep in mind that any address changes will be possible until the morning of the day after the purchase, before the items are sent to the shipping company. (Except for items that ship together, all items will start to be shipped within 24 hours usually, so please be careful when submitting the receiving address.)

5
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[ÁÖ¹®°áÁ¦] ÇØ¿ÜÄ«µå·Î °áÁ¦´Â ¾î¶»°Ô Çϳª¿ä? (About a method to pay with an overseas card)
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[ÁÖ¹®°áÁ¦] ÇØ¿ÜÄ«µå·Î °áÁ¦´Â ¾î¶»°Ô Çϳª¿ä? (About a method to pay with an overseas card) 

PAYPALÀ» ÀÌ¿ëÇÏ¿© ÇØ¿ÜÄ«µå °áÁ¦°¡ °¡´ÉÇÕ´Ï´Ù.

 

KCP¸¦ ÀÌ¿ëÇÑ ÇØ¿ÜÄ«µå °áÁ¦ÀÇ °æ¿ì VISA, MASTER, JCB Ä«µå°¡ °¡´ÉÇϸç, V3DÀÎÁõ ÈÄ °áÁ¦°¡ °¡´ÉÇÕ´Ï´Ù. ¶ÇÇÑ, V3DÀÎÁõÀ» À§ÇÑ ºñ¹Ð¹øÈ£¸¦ °í°´´ÔÀÇ Ä«µå»ç¿¡ ¿äû ¹× µî·ÏÇØ¾ß Çϸç, °¡Àå ³ôÀº µî±ÞÀÇ ÀÎÁõÀ» ¹ÞÀ¸¼Å¾ß °áÁ¦°¡ °¡´ÉÇÕ´Ï´Ù. (ºñÀÚ: ÀÎÇÇ´ÏÆ® µî±Þ, ¸¶½ºÅÍ: ¿ùµå µî±Þ)

 

¸ðµç °úÁ¤ÀÌ °í°´´ÔÀÇ ¾ÈÀüÇÑ ÁöºÒÀ» À§ÇÑ °ÍÀÌ´Ï ºÒÆíÇϽôõ¶óµµ °í°´´ÔÀÇ Ä«µå»ç¿¡ À§ »çÇ×À» ¹®ÀÇÇØ Áֽñ⠹ٶø´Ï´Ù.

 

 

 

Payment with an overseas card is available through PAYPAL service.

 

To make purchases with an overseas card through KCP payment service, you must have a VISA, MASTER or JCB credit card that has been V3D verified. For V3D verification, you must contact your credit card company and apply and register verification, and your verification needs to be the highest rank possible. (Visa: Infinite rank, Master: World rank)

 

Please contact your credit card company regarding the verification. We understand that it is troublesome, but this will ensure the most secure payment for you.

4
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[ÁÖ¹®°áÁ¦] °¡»ó°èÁÂ(¹«ÅëÀåÀÔ±Ý) ÀÌ¿ë¾È³» ¹× ÁÖÀÇ»çÇ× (About guideline of virtual account system)
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[ÁÖ¹®°áÁ¦] °¡»ó°èÁÂ(¹«ÅëÀåÀÔ±Ý) ÀÌ¿ë¾È³» ¹× ÁÖÀÇ»çÇ× (About guideline of virtual account system) 

1. ÁÖ¹® ½Ã ºÎ¿© ¹ÞÀ¸½Å °¡»ó°èÁ·Π¹«ÅëÀå ÀÔ±Ý/ °èÁÂÀÌü/ ÀÎÅÍ³Ý ¹ðÅ· ÀÔ±ÝÀÌ °¡´ÉÇÏ¿À³ª ÀºÇà»ç º° ÀÌ¿ë½Ã°£°ú ATM ±â±â¸¶´Ù Â÷À̰¡ ÀÖÀ¸¹Ç·Î, ¹Ì¸® º»ÀÎÀÌ ÀÔ±ÝÇÏ½Ç ÀºÇà»çÀÇ ATM°ú ÀԱݰ¡´É ½Ã°£À» üũÇϽñ⠹ٶø´Ï´Ù.

 

2. ÀÔ±Ý ¸¶°¨Àº ÁÖ¹®ÇϽŠÀÍÀÏ(¹ã 12½Ã Àü ±îÁö)¿¡ ÇÑÇϸç, °¢ ÀºÇà»ç º°·Î ¿µ¾÷¸¶°¨ ½Ã°£ÀÌ ´Ù¸¥ Á¡À» °í·ÁÇϼż­ ÀÍÀÏ ¿µ¾÷¸¶°¨ ½Ã°£ Àü¿¡ ÀԱݿϷḦ ºÎŹ µå¸³´Ï´Ù.

 

3. ¿¹¾à/ÇÑÁ¤ÆÇ µîÀ¸·Î ÁøÇàµÇ´Â »óǰÀÇ °æ¿ì °¡»ó°èÁ ÀԱݹæ½ÄÀÌ ºÒ°¡´ÉÇϰųª Á¦¾àÀÌ µû¸¦ ¼ö ÀÖ½À´Ï´Ù.

3
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[ÁÖ¹®°áÁ¦] PC¿¡¼­ ÁÖ¹®/°áÁ¦ ½Ã ¹öưÀÌ ¾Èº¸À̰ųª °áÁ¦Ã¢ÀÌ ³ªÅ¸³ªÁö ¾Ê½À´Ï´Ù.
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[ÁÖ¹®°áÁ¦] PC¿¡¼­ ÁÖ¹®/°áÁ¦ ½Ã ¹öưÀÌ ¾Èº¸À̰ųª °áÁ¦Ã¢ÀÌ ³ªÅ¸³ªÁö ¾Ê½À´Ï´Ù.
(About an issue on buttons or pop-ups not displayed properly on PC)
 

Å©·Ò 45 ÀÌ»ó ¹öÀüºÎÅÍ´Â Ç÷¯±×ÀÎ ¼­ºñ½º¸¦ Áß´ÜÇÏ¿© °¡»ó°èÁ °áÁ¦¿Í ÆäÀÌÆÈ °áÁ¦¸¸ °¡´ÉÇÕ´Ï´Ù.
½Å¿ëÄ«µå, °èÁÂÀÌü¸¦ ÀÌ¿ëÇÏ½Ç °æ¿ì ÀÎÅÍ³Ý ÀͽºÇ÷η¯, »çÆÄ¸® µî Ÿ ºê¶ó¿ìÀú¸¦ ÀÌ¿ëÇÏ¿© °áÁ¦ ºÎʵ右´Ï´Ù.


 

As stopping Plug-In service on over Chrome 45 version, only virtual account system and PAYPAL payment service are possible for Chrome users. Please use alternative browsers such as Internet Explorer or Safari if you would like to pay with credit cards or bank transfer.

2
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[ÁÖ¹®°áÁ¦] ÁÖ¹® Ãë¼Ò¸¦ ÇÏ°í ½ÍÀºµ¥ ¾î¶»°Ô ÇØ¾ß ÇÏÁÒ? (About order cancellation)
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[ÁÖ¹®°áÁ¦] ÁÖ¹® Ãë¼Ò¸¦ ÇÏ°í ½ÍÀºµ¥ ¾î¶»°Ô ÇØ¾ß ÇÏÁÒ? (About order cancellation)
ÁÖ¹® Ãë¼Ò¸¦ ¿øÇÏ½Ç °æ¿ì [MY PAGE] > [DELIVERY] ¿¡¼­ Ãë¼Ò¸¦ ¿øÇϽô ÁÖ¹®°ÇÀÇ [DETAIL]À» Ŭ¸¯ÇϽŠÈÄ ÇÏ´Ü¿¡¼­ [ÁÖ¹®Ãë¼Ò]¸¦ Ŭ¸¯ÇϽøé 󸮰¡ µË´Ï´Ù.

¡Ø  ´Ü, ¹è¼Û»ç·Î »óǰÀÌ ÀεµµÈ ÈÄ(¹è¼Û ÁغñÁß)¿¡´Â ÁÖ¹® Ãë¼Ò°¡ ºÒ°¡´ÉÇÕ´Ï´Ù.


´çÀÏ Ãë¼Ò(¸ÅÀÔ Àü Ãë¼Ò)°¡ ¾Æ´Ò °æ¿ì, Ãë¼Ò¼ö¼ö·á°¡ ¹ß»ýÇÒ ¼ö ÀÖÀ¸¸ç Ãë¼Ò¿Ï·á°¡ È®ÀεǷÁ¸é ´Ù¼Ò ½Ã°£ÀÌ ¼Ò¿äµË´Ï´Ù. Ãë¼Ò¿Ï·á 󸮴 Æò±Õ 3~5ÀÏ ÀÌ»ó ¼Ò¿äµÇ¸ç Ãë¼Ò ¼ö¼ö·á´Â °¢ Ä«µå ¶Ç´Â ÀºÇà»çº°·Î Â÷À̰¡ ÀÖ½À´Ï´Ù.


¡Ø ¿¹¾àÁÖ¹®À¸·Î Á¦ÀÛ/ÆÇ¸ÅµÇ´Â »óǰÀÇ °æ¿ì °í°´ºÐµéÀÇ ÁÖ¹®ÇϽŠ¿©ºÎ¿¡ µû¶ó »óǰÀÌ ÁغñµÇ¹Ç·Î, °áÁ¦(ÀÔ±Ý)¸¦ ¿Ï·áÇϽŠÀÌÈÄ¿¡´Â Ãë¼Ò°¡ ¾î·Á¿ï ¼ö ÀÖ½À´Ï´Ù. ÀÌ Á¡ ¾çÇØ¸¦ ºÎŹ µå¸®¸ç, ½ÅÁßÈ÷ ±¸¸ÅÇØÁֽñ⠹ٶø´Ï´Ù.




If you would like to cancel your order after payment, please go to [MY PAGE] > [DELIVERY], and then click [DETAIL] > [ÁÖ¹®Ãë¼Ò] for requesting order cancellation.

¡Ø  If the status is [delivery in preparation], order cancellation is impossible.

 
If the cancellation is not made on the same day, commission on cancellation may be charged and take some time to be processed. It takes 3~5 days to be processed, and commission may be different depending on card companies and banks.

 
¡Ø  Pre-order is the product which manufactures and sales depeding on your order. So order cancellation may be unavailable after payment. Please kindly understanding for this, make a purchase carefully.
1
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[ÁÖ¹®°áÁ¦] ÁÖ¹®ÇÑ ³»¿ªÀº ¾î¶»°Ô Á¶È¸Çϳª¿ä? (About confirmation for your order)
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[ÁÖ¹®°áÁ¦] ÁÖ¹®ÇÑ ³»¿ªÀº ¾î¶»°Ô Á¶È¸Çϳª¿ä? (About confirmation for your order) 

ȸ¿øÀÌ½Ç °æ¿ì, [MY PAGE] > [DELIVERY]¿¡¼­ ÁÖ¹®ÇÑ ³»¿ªÀ» È®ÀÎÇÏ½Ç ¼ö ÀÖ½À´Ï´Ù.

ºñȸ¿øÀ¸·Î ÁÖ¹®ÇßÀ» °æ¿ì, [DELIVERY]¿¡¼­ ÁÖ¹®¹øÈ£¸¦ ÀÔ·ÂÇϽøé È®ÀÎ °¡´ÉÇÕ´Ï´Ù. 

ÁÖ¹® ½Ã ÁÖ¹®¹øÈ£¸¦ ²À ¸Þ¸ðÇØ µÎ½Ã±æ ¹Ù¶ó¿À¸ç, 
ÁÖ¹®¹øÈ£¸¦ ¸ð¸£½Ç °æ¿ì Q&A °Ô½ÃÆÇÀ¸·Î ¹®ÀÇÇØÁֽøé È®ÀÎÇØ µå¸®°Ú½À´Ï´Ù.



If you are a member, you can check your order at [MY PAGE] > [DELIVERY].

If not, you should input order number provided when you complete payment.
If you don¡¯t remember, please contact us through Q&A board.
 

 

 

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